Passport Renewal with Senior Citizens and/or Minors at DFA Cebu

Most of us in the family had passports expiring in the middle of the year so we all trooped down to DFA Cebu today to have our passports renewed. There were four of us — two senior citizens, a 5-year-old minor, and me — so we got to use the Courtesy Lane. That is, we didn’t have to secure an appointment and were able to just walk in, which is a huge relief as passport application/renewal appointment slots are so tricky to get here in Cebu. Also, the DFA started issuing passports with 10-year (instead of 5-year) validity just yesterday, so, hopefully, we won’t have to go through all this again till 2028. I’ve written about the passport application and renewal process before but I thought it would be useful to share our most recent experience.

Which individuals don’t have to secure an appointment online for passport application/renewal?

First of all, if you want to apply for or renew your passport, you can secure an appointment online HERE.

However, there are people who don’t need an appointment and may just walk into any DFA consular office. The lucky ones who may use the “Courtesy Lane” are the following:

  1. Senior citizens (60 years and over) – A senior citizen may be assisted by only one fellow applicant. That is, you can have a whole bunch of people coming along but only one can use the Courtesy Lane together with the senior citizen — you can’t bring one lola and an entire barangay of relatives all renewing their passports.
  2. Minors seven (7) years old and below – Their parents and minor siblings can also avail of the courtesy lane.
  3. People with disabilities (PWDs) – Must have PWD ID or visible disability.
  4. Single parents and their minor children – Must have solo parent ID.
  5. Pregnant women – Must have a medical certificate or be visibly pregnant.
  6. Overseas Filipino workers (OFWs) – Must have sufficient proof of status such as an iDOLE Card, valid employment contract, or work visa.

What are the requirements for passport renewal?

For adults applying for passport renewal, there are only a few requirements:

  1. Accomplished Application Form*
  2. Current ePassport with photocopy of data page
  3. Valid ID with photocopy

Minors renewing their passports have to submit:

  1. Accomplished Application Form*
  2. Current ePassport with photocopy of data page
  3. Valid ID with photocopy
  4. PSA Birth Certificate (yes, the DFA officer will keep the original)
  5. Passport or valid government-issued ID of either parent

Personal appearance is, of course, required whether the applicant is an adult or a minor. In addition, a minor must be accompanied by a parent or an authorized adult companion. A confirmed appointment is necessary unless the applicant is entitled to use the Courtesy Lane (see above).

*DFA Cebu is already using the new forms, which you can download here:

What’s the best time to go to DFA Cebu?

I’ve heard that, if you’re using the Courtesy Lane, it’s actually best to come later in the afternoon, when most of the other Courtesy Lane applicants are done processing their passports and you won’t have that much competition in the queue. However, we didn’t want to get stuck in late afternoon Mandaue traffic so we went to DFA Cebu after lunch. It took us roughly two hours to go through the whole process.

How does the Courtesy Lane work?

Basically, there’s a separate queue for Courtesy Lane applicants. When you arrive at DFA — which, by the way, is at the 4th floor of Pacific Mall, Mandaue City, Cebu — give your application form to the guard and tell him that you’re (or you’re with) a senior citizen/pregnant lady/minor/etc. The guard will give your application form(s) to a DFA staff member who will verify that you’re qualified to avail of the Courtesy Lane. While they’re doing this, you can sit down and wait for your name to be called.

DFA Cebu

It’s mostly “first come, first served” but priority is given to the disabled and to those with really young — like, just a few months old — babies. A sign posted outside the DFA office stated that the order of priority is: (1) PWDs, then (2) senior citizens, then (3) minors 7 years old and below, then (4) regular applicants. (I’m not sure where single parents and pregnant women fall but probably 3.5?)

After a while, a DFA officer will call your name, show you inside the office, and tell you where to sit.

DFA Cebu

After that, it’s mostly just like regular passport processing, except that there’s a separate queue (and dedicated counters) for Courtesy Lane applicants. There are chairs/benches you can sit in and you move forward in the queue by moving to the next place/chair.

DFA Cebu

The first section will be where you hand your papers to a DFA officer for verification. You’ll be signing a bunch of stuff so bring a pen. Make sure you have photocopies of your documents. The DFA officer will hand you back your latest passport and remind you to bring it with you when you claim your new passport.

Once everything’s been checked, you proceed to the payment section.

  • Regular processing – P950
  • Expedited processing – P1200

Availing of the Courtesy Lane means automatically opting for expedited processing with one exception: senior citizens can choose between regular or expedited processing. The cashier will give you an official receipt, which you should also keep safe and bring with you when claiming your new passport.

After payment, you then join a much shorter queue for biometrics and photo. This is also where you look at the DFA officer’s monitor and confirm that your name, birth date, and other details are correct. And then you’re done!

When can you get your new passport?

Outside Metro Manila, passports are released:

  • Expedited processing – after 10 working days (~2 weeks after application)
  • Regular processing – after 20 working days (~1 month after application)

However, there were signs at DFA Cebu saying that there might be delays so we’ll see. I’ll update this post when we get our passports.

Update 18 January 2018: Our passports were released today, exactly 10 business days after application, as promised! Well done with that at least, DFA.

Good luck!




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